Privacy policy

Fintel Guard is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services. By accessing our website, you agree to the terms of this policy.

1. Information We Collect

We collect personal information that you voluntarily provide when interacting with our website, including your name, email address, phone number, billing information, and any messages you submit through our contact forms. We may also collect technical data such as your IP address, browser type, device information, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and improve our services
  • To communicate with you regarding your inquiries or purchases
  • To personalize user experience and deliver relevant content
  • To process transactions and issue invoices
  • To analyze site performance and user behavior
  • To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, such as payment processors or analytics providers. These partners are bound by confidentiality agreements and data protection obligations.

We may also disclose your information if required by law, regulation, or legal process, or if necessary to protect our legal rights or the safety of others.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or misuse. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

As a user, you have the right to access, correct, update, or delete your personal data. You may also object to or restrict certain data processing activities. To exercise any of your rights, please contact our support team at support@fintelguardup.com.

7. Cookies Policy

Our website uses cookies to enhance user experience, track performance, and provide tailored content. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

  • Essential Cookies: Necessary for website functionality and security.
  • Analytics Cookies: Help us understand how users interact with our site.
  • Preference Cookies: Remember user settings and preferences.

You may disable cookies through your browser settings, but this may limit some features of the site.

8. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you are entitled to certain rights under the General Data Protection Regulation (GDPR). Fintel Guard complies with GDPR requirements for transparency, accountability, and data subject rights.

Under GDPR, you have the right to:

  • Be informed about how your data is used
  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data ("right to be forgotten")
  • Withdraw consent at any time
  • Data portability
  • Lodge a complaint with a supervisory authority

We process your data based on your consent, performance of a contract, compliance with legal obligations, or legitimate interests pursued by Fintel Guard. If you would like to make a GDPR-related request, please contact us at support@fintelguardup.com.

9. Third-Party Services

Our website may use third-party services such as analytics tools, payment gateways, or customer support platforms. These third parties have their own privacy policies and practices. We encourage users to review their policies to understand how their data is handled.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately for deletion.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices. When we do, we will revise the "last updated" date at the bottom of the page. Continued use of the website constitutes your acceptance of any changes.

12. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data handling practices, please reach out to us at: support@fintelguardup.com.